Dirty sex chatbot
Most chatbots fail to fit the bill of a “robot” (for which “bot” is short), and they also may not be very good at “chatting” (interactive, freeform conversation).I prefer to use the term “digital assistant” or “online assistant” when speaking to clients because these terms more accurately reflect what a chatbot , but I will use the term “chatbot” throughout the rest of this article.
Therefore, the longer the chunk of text that appears, the more it will disturb the user.
It’s always better to use as little text as possible in order to set up the user to make a decision on where s/he wants to go next.
My personal rule is to never use more than three sentences of text before requiring an input from the user.
Regardless of format, a chatbot is, essentially, an attempt to provide a human-like interface for a real-time interaction with a user.
In my opinion, I think the term “chatbot” should be exclusively reserved as an insider term for designers and programmers.
Others, however, feel that it adds a little levity to the interactive experience and thus makes the chatbot more engaging. They are extremely useful for labeling buttons as they simulate the functionality of the icons at the bottom of the user’s phone/tablet.